TERMS OF SERVICE
Last Updated: May 2026
By accessing and using this website and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree to all terms and conditions, please do not use our website or make a purchase.
Use License
We grant you a limited, non-exclusive, non-transferable license to access and use our website for lawful purposes. You may not modify or copy material from our website without explicit permission. You cannot use our website for commercial purposes unless authorized. You may not attempt to gain unauthorized access to our systems or transmit viruses, malware, or any harmful code. You agree not to engage in automated scraping, crawling, or data harvesting. You will not harass, abuse, or defame any person or organization. You agree to comply with all applicable laws and regulations in your use of our website.
Product Information and Descriptions
We strive to provide accurate product descriptions and images. However, we do not warrant that descriptions, images, pricing, or other content is entirely accurate, complete, or error-free. All product specifications are subject to change without notice. Some colors or details in product images may vary slightly due to lighting, monitor settings, or manufacturing variations. This is normal and not considered a defect.
Pricing and Availability
All prices are in USD and are subject to change without notice. We reserve the right to correct any pricing errors on our website. Products are available while supplies last. We reserve the right to limit quantities and discontinue any product at any time. In the event of product unavailability, we will notify you and offer a full refund.
Order Processing and Confirmation
When you place an order, you are making an offer to purchase. Your order is not confirmed until we send you an order confirmation email. We reserve the right to refuse, cancel, or limit any order for any reason. By placing an order, you represent and warrant that you are at least 18 years of age and have the legal right to enter into binding contracts.
Payment
Payment must be received before your order is processed and shipped. We accept major credit cards, debit cards, and other payment methods as displayed on our website. You authorize us to charge your selected payment method for the full amount of your order, including applicable taxes and shipping fees. You are responsible for maintaining the confidentiality of your payment information. All payments are processed by secure, third-party payment providers. We do not store full credit card information on our servers.
Shipping and Delivery
Standard shipping times are 5 to 10 business days to addresses within the continental United States. International shipping may take longer. Delivery dates are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or other factors beyond our control. Risk of loss for products passes to you upon delivery to the carrier. We recommend purchasing shipping insurance for high-value items. For tracking information, please check your order confirmation email.
Limitation of Liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages. Our total liability is limited to the amount you paid for your order. We are not responsible for third-party services, content, or actions. We are not liable for website downtime, errors, or unavailability.
Disclaimer of Warranties
Our website and products are provided as is without warranties of any kind. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our website will be uninterrupted, error-free, or secure.
Indemnification
You agree to indemnify, defend, and hold harmless us, our officers, directors, employees, and agents from any claims, liabilities, damages, or costs, including reasonable attorneys' fees, arising from your use of our website or products, your violation of these Terms, your infringement of third-party rights, or any unlawful or harmful activity you engage in on our website.
Governing Law and Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles. Any disputes arising from these Terms shall be resolved in the state or federal courts located in Delaware, and you consent to the exclusive jurisdiction and venue of such courts.
Dispute Resolution
Before initiating legal action, we encourage you to contact us to resolve disputes informally. Please email us with a detailed description of your issue. If informal resolution fails, you agree to binding arbitration in accordance with the rules of the American Arbitration Association, except that disputes under 5,000 dollars may be brought in small claims court.
Intellectual Property
All content on our website, including text, images, logos, graphics, and product descriptions, is our property or licensed to us. You may not use, reproduce, distribute, or transmit this content without our express written permission. Unauthorized use of our intellectual property may result in legal action.
User-Generated Content
If you submit reviews, comments, feedback, or other content to our website, you grant us a worldwide, royalty-free, perpetual license to use, modify, and display your content. You represent and warrant that your content does not infringe third-party rights and is not defamatory, obscene, or harmful.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of external sites. Your use of third-party websites is at your own risk.
Modification of Terms
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page. Your continued use of our website constitutes acceptance of modified terms.
Termination
We reserve the right to suspend or terminate your access to our website at any time, with or without cause, at our sole discretion.
Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision shall be removed or limited to the minimum extent necessary, and all other provisions shall remain in full force.
Contact Us
If you have questions about these Terms of Service or need to dispute an order, please contact us at founder@thecoldforge.com. Support hours are Monday through Friday, 9 AM to 6 PM EST.